A structured system, not a list of services.
Each service is a point in the same system: understand the process, make the right decision, design for adoption, maintain quality. You enter where you need to.
decisioncore
Entry
Where most engagements start. Decision and alignment, before spending.Software Fit Sprint
Select, validate or discard a software decision starting from real operational processes, not vendor demos.
Includes
- as-is and to-be process map
- bottleneck identification
- UX-driven selection criteria
- shortlist of 2-3 solutions or validation of one
- decision matrix with pros, cons, costs, limits and risks
- adoption roadmap
Not included
- technical development or configuration
- vendor negotiation
- implementation PM
- ongoing support
Website Evolution & Adoption Check
Find out whether a recent site is still supporting the business and what to evolve over the next 3-6 months, without rebuilding everything.
Includes
- UX and business audit
- real usage analysis, when data is available
- gap analysis
- evolution roadmap
- what to do, what not to do, what to defer
Not included
- full redesign
- development
- extensive content production
- SEO or advertising
Custom software design
Turn complex processes into software designed on real workflows, with clear requirements and acceptance criteria, before writing code.
Includes
- as-is and to-be process map
- user flows and functional architecture
- prioritised functional requirements
- wireframes or conceptual prototype
- acceptance criteria for the dev team
- phased handoff and roadmap
Not included
- technical development
- dev team management
- code maintenance
- user helpdesk
Targeted upsells
When the decision is made and you need to remove friction at a specific point.CRO / Adoption Sprint
Improve conversion or adoption by removing measurable friction from one funnel or feature at a time.
Includes
- friction mapping
- qualitative and quantitative evidence, when available
- prioritised backlog
- test plan
- success criteria
Not included
- ongoing CRO
- campaign management
- technical implementation
Recurring
Quality continuity, always working with the same person, without endless retainers.UX/UI QA & Functional Testing
I test real flows and edge cases before releases, so fewer experience bugs reach production.
Includes
- UX/UI flow testing
- functional testing from the user perspective
- release report with severity and priority
- UX checklist
Not included
- security testing
- performance and load testing
- automation
Light UX / QA retainer
A lightweight monthly UX decision and QA presence for teams that want continuity without hiring.
Includes
- recurring UX reviews
- light QA on agreed releases or features
- decision support
- shared UX standards
Not included
- unlimited design production
- helpdesk
- full PM replacement
Dev partnerships
A clear collaboration model with agencies and developers.Dev partner collaboration
A collaboration model where I handle the decision, UX quality and handoff, and the partner manages delivery. Clear roles, less rework, more client confidence.
Includes
- handoff standards
- shared offer model
- role clarity
- referral or revenue share model
Not included
- technical delivery
- full sales management for the partner
Start with a triage call.
Tell me what you're trying to decide. I'll point you to the right service, or tell you I'm not the right fit and who might help you better.